Q What is the best time to book my cat? Should it be well in advance?
A As soon as you have confirmed your flight or journey, book your cat in with us as soon as possible. Booking well in advance ensures your cat will get a chalet as holiday times are extremely busy.
Q My cat only eats a particular food, should I bring it with me?
A All foods are catered for by us. Cats with special dietary needs will be catered for also (owners must notify the cattery in advance).
Q The vaccination certificate for my cat is over 12 months old, will my cat be able to be boarded?
A Only cats that have a current vaccination certificate within the last 12 months
(and not less than two weeks before arrival) will be accepted.
Q Do I need to bring my vaccination certificate with me to the cattery?
A Vaccination certificates must be produced on arrival at the cattery.
Q Can you let me know how my cat is doing when I am on holiday?
A If an owner requests it, we text to let you know how your cat is doing.
Q I have 3 cats, do you have chalets big enough for them?
A Chalets that sleep up to four cats comfortably are available (only cats from the same owner can share a chalet)
Q Can I inspect your cattery at any time?
A Inspections are welcome but can only be made by prior arrangement with the cattery.
Q I have lots of toys & blankets or my cat, can I bring them?
A Of course! Having lots of things from home help your cat settle in better.
Q How do I pay?
A A deposit of 50% is required on arrival by cheque or cash, and the remaining balance is settled on departure.